Shipping policy
House of Vida Shipping Policy for United Arab Emirates.
Shipping Scope:
We proudly offer shipping within United Arab Emirates. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.
Order Processing:
Processing Time: 1 business day (Monday through Friday), excluding weekends and public holidays observed at our dispatch location.
Order Cut-Off Time: 12 AM (GMT+04:00) Gulf Standard Time (Dubai)
Note: Orders placed after this time will be processed on the following business day.
All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy.
Shipping Methods & Charges:
We currently offer the following shipping option for customers in United Arab Emirates :
| Shipping Method | Shipping Condition | Transit Time | Shipping Fee |
|---|---|---|---|
| Standard Shipping (Tracking Included) | Orders AED 0.01–AED 249.99 | 1 to 2 business days | AED 25.00 |
| Standard Shipping (Tracking Included) | Orders AED 250.00 and up | 1 to 2 business days | Free |
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us - we’re here to assist.
Contact Information:
Phone: +971 58 506 4178
Email: support@houseofvida.shop
Address: IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
Support Hours:
Monday to Friday: 09:00 AM to 5:00 PM
Company Information:
Company Name: Vida Ventures FZCO
Company Reg No: 41475